Milwaukee, Madison, Green Bay & More
Schedule your repair online now.
Having problems with your KitchenAid appliances? Here is what to do:
Before getting started, please have your model and serial number handy.
Most model numbers are located on a tag around the opening where your appliance door closes, but not on the actual door itself. If the tag is in a spot where you can’t quite read it, consider taking a picture with your phone.
To set up an appointment you must first determine who is paying for the repair costs. The Manufacturer, an Extended Warranty Company or You. Select the column based upon your warranty status to call or book on line.
In Warranty Customers:
Products less than 1 year old
Call: 800-422-1230
Or CLICK HERE TO BOOK YOUR IN-WARRANTY REPAIR APPOINTMENT
Please have your model and serial number when you call or schedule.
In Warranty repairs are usually paid for by the product’s manufacturer.
Extended Warranty Customers:
Products covered by an extended warranty must be dispatched to us by your extended warranty company. We are not allowed to service these products without our first receiving written authorization from your extended warranty provider prior to an appointment being scheduled.
Contact your dealer, or extended warranty company to schedule your service appointment.
Out of Warranty Customers:
Products Over 1 Year Old
Call: (877) 230-0188 or
ENTER YOUR ZIP CODE BELOW
Out of Warranty repairs are paid for by the customer.
Please have your model and serial number when you call or schedule.
See Notes below for details.
Notes:
Locating Your Model Serial Tag
To locate your model and serial number tag look around the opening where your appliance door closes, but not on the actual door itself. If the tag is in a spot where you can’t quite read it, consider taking a picture with your phone.
Scheduling Your Out of Warranty Appointment (OOW)
The booking process takes about 2 minutes. A note regarding OOW Repair Costs. Diamond will come to your home and inspect your appliance to determine what is wrong for a fee of $125. This fee includes the trip and diagnosis time needed to provide you with an estimated cost of repair. Any additional labor or parts charge will be reviewed with you prior to our technician doing any further work. If you decide not to proceed with the repair, the $125 trip and diagnosis fee is due at this time. This happens if a part is not available (uncommon), or if the parts and labor needed are too costly to proceed with the repair. If you decide you’d rather replace your appliance, your technician will provide you with a $50 discount coupon to be used at a dealer. Click for details.
We fix everything from refrigerators and freezers to washers and dryers, ranges, stoves, dishwashers, compactors, and more.
Get half of your estimate fee back in the form of an In-Store Credit. Click for details.
Proudly serving local customers for over 40 years.
No one else in the area completes more repairs on the first call than we do. Learn more.
We guarantee all parts and services with a 90 day warranty.
Our giant in-home inventory of parts means your repairs happen quickly. Learn more.
Make your appointment online today, or contact us with questions.
We are Wisconsin-owned and operated!
Since our founding in 2014, Diamond Factory Service North has proudly served customers in Kenosha, Racine, Rockford, Madison, Milwaukee, even as far north as Fond du Lac and Green Bay (and many small communities in between).
The Diamond difference lies in our strategic partnerships with retailers, allowing us to provide unparalleled expertise in appliance repairs across numerous brands, both in- and out-of-warranty.
Our partners include Home Depot, Lowes, Whirlpool, Amana, Maytag, KitchenAid, JennAir, Furniture & Appliance Mart, and many more. One of our strongest partnerships is with Whirlpool and their family of brands, positioning us to provide the best repairs to Whirlpool family products in the area. We train several times a year with Whirlpool and are able to provide repair solutions that our competitors just can’t. Within the Whirlpool family, we service appliances from Maytag, KitchenAid, JennAir, Amana, Ikea, Estate, Roper, and more. In fact, we are the largest appliance repair provider for the Whirlpool family of brands in Wisconsin!
We love our community, and are so proud to be locally owned and operated. In addition to Wisconsin, we partner with another appliance repair provider to offer our services across the region. Diamond is managed by three experts with a combined 75+ years of experience in appliance repair, customer relations, problem solving, and ethical business practices.
Don’t just take our word for it. When choosing your appliance repair company, consider the following:
We want to be the resource you turn to when you have an appliance repair need because we provide the highest quality service in the region. For questions or to get started, give us a call today.
Madison, Milwaukee, Fox Valley, Rockford & more
Is your KitchenAid appliance acting up? When your KitchenAid refrigerator, dishwasher, oven, or any other appliance needs attention, Diamond Factory Service North is your trusted partner for efficient and reliable KitchenAid appliance repairs.
1. KitchenAid Expertise:
At Diamond Factory Service North, we understand the complexity and precision of KitchenAid appliances. Our technicians are factory-trained and authorized to repair a wide range of KitchenAid products. Whether it’s a KitchenAid refrigerator not cooling, a dishwasher not cleaning dishes properly, or an oven not heating correctly, we have the expertise to diagnose and fix the issue.
2. Quick and Reliable Service:
We value your time and understand that a malfunctioning appliance can disrupt your daily routine. Our team is committed to providing prompt and reliable service. We aim to complete most repairs on the first visit, minimizing any inconvenience in your home.
3. Transparent Pricing:
Our pricing is clear and competitive. We begin with a $125 trip and diagnosis fee, covering the initial inspection and cost estimation. Any additional labor or parts charges will be discussed with you before proceeding with the repair. This transparency ensures you have a clear understanding of the costs involved.
4. Genuine KitchenAid Parts:
When replacements are necessary, we use only genuine KitchenAid parts. These parts are designed to fit perfectly and work seamlessly with your KitchenAid appliance, ensuring long-term performance and reliability.
5. Local and Trusted:
As a locally owned and operated business, we take pride in our deep roots within Wisconsin & Illinois. Our commitment to excellence and customer satisfaction has made us a trusted choice for KitchenAid appliance repairs in the area.
Diamond Factory Service North proudly serves much of Wisconsin and its neighboring areas. Whether you’re in Madison or Milwaukee, we’re ready to assist. We bring excellence to KitchenAid appliance repairs wherever you are.
Don’t let appliance issues disrupt your life. Schedule your KitchenAid appliance repair with Diamond Factory Service North today. We’re available 24/7 to assist you promptly. Contact us at (877) 230-0188 or visit our website to schedule your appointment online.
For reliable, prompt, and expert KitchenAid appliance repairs, turn to Diamond Factory Service North. We’re here to restore your KitchenAid appliances to peak performance, so you can enjoy the convenience and precision they’re known for.
